"Assuring Quality of Services"

Assuring Quality of Services

At CHOICES CARE we are committed to working together to improve the quality of life for the people we support. They are at the heart of all we do.

Our Quality and Audit Team works closely with the people who use our services, their families, support staff and service managers, to ensure that CHOICES CARE has the best possible systems of self-assessment and internal evaluation to promote the highest possible quality of services.

We aim to ensure the introduction, development and maintenance of best practice is disseminated throughout the organisation.

Our Quality Assurance Systems include:

• Internal Audit
• Service User Satisfaction
• Service Users' family feedback
• Staff and Stakeholder feedback.

We are committed to the health and safety of our service users, staff and visitors. This is supported through robust risk management, dissemination of relevant information, procedures, training, and supervision to ensure a Healthy and Safe environment.

We ensure that our dedicated staff team is given the suitable learning and development opportunities to provide high quality levels of service delivery.